Privacy Policy
Last update: 03.04.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website Shale Rendstead (the "Website").
We uphold the following principles:
To be transparent about how we process and collect your personal information:
We want you to feel confident making informed decisions about how your Personal Data is used and processed. That's why we've developed this website. We use various methods and procedures to keep you informed about Personal Data handling.
If we think you need specific details, we'll provide information at the right time.
We're happy to answer your questions and offer any clarification you need regarding legal limitations. You can reach us by email at: info@shale-rendstead.com
Your personal data will only be used for the purposes outlined in the Privacy Policy.
We process your Personal Data for various purposes, including providing the website and Services to you, connecting you with third-party trading platforms, improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and conducting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
This helps us deliver a more tailored experience and ensure we meet your expectations.
To use important tools that protect your rights regarding personal data:
To help you exercise your rights, we have substantial resources available. Contact us at any time to request access to your personal data. We can modify or delete it, stop using it for specific purposes, transfer it to you or a third party, and we're committed to accommodating your requests.
Protect Your Personal Information:
While we cannot guarantee absolute security of your Personal Data, we're committed to employing a range of methods and techniques to help protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data we collect from individuals and how we process, share, and protect it. This policy applies to information related to an identified or identifiable natural person. An identifiable individual is someone who can be directly identified or recognised through a combination of information we hold or can access. We define "processing" as any activity involving the use or collection of personal data, including its management, structuring, and storage. Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from or provide services to anyone younger than 18. If we become aware that we've collected data about a minor, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our service, visit our website, or use our channels, we collect your Personal Data. We may request this information directly from you in some cases, or we may gather it by analysing your use of our Services and channels, or by receiving information from our third-party partners.
3. There is no requirement to disclose personal information to the company and no associated consequences.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply us with personal data, we may be unable to deliver our services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and browser type), the language you used, software crash logs, and details about the device you used. The information we collect is not personally identifiable and cannot be used to identify you.
Personal Data We Receive From You: any personal data you provide to us at your own discretion when you connect with an online trading platform of a third party through us.
Personal Information You Provide to Third-Party Platforms: this information is necessary to facilitate trade and includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a valid legal basis. The legal grounds on which the Company may process your Personal Data are:
- You've consented to us processing your personal data for one or more purposes. This includes when you submit personal information through the website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your information to pursue legitimate interests. For example, this might include improving our services or defending legal claims.
- Processing must comply with legal requirements.
Get in touch via email for further information about the processing required to protect our legitimate interests.
Below is a list of reasons and legal grounds we may use your personal data for.
Scope
Legal Basis
If you request access to digital trading services, we may collect your personal information to share with third-party providers on your behalf
You've consented to the processing of your personal data for one or more purposes.
2. To respond to your questions and concerns
We collect Personal Data to help address any enquiries you may have about our Services.
The Company or a third party may need to process your information to pursue their legitimate interests.
3. To meet legal obligations — personal data is processed to satisfy administrative, judicial, and regulatory requirements.
To comply with legal requirements, we need to process your information.
4. To enhance Our Services Personal
Data may be used by us to improve and enhance Our Services. This includes, among other things, any crash reports or malfunction data that we collect in relation to the Services.
We need to process your personal information to support the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
We may need to process your personal information where it's necessary to protect the legitimate interests of the Company or a third party.
6. To perform and manage actions aligned with the requirements of Our Services
Such activities include back-office functions, business development activities, strategic decision-making, and oversight mechanisms.
We need to process personal information to protect the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different matters.
The Company or a third party has a legitimate interest that requires the processing of your information.
8. To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements and our terms and policies.
We may need to process your information to protect the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers such as hosting and storage providers, as well as to analyse user experience and IP address information.
You can also request that we share specific Personal Data about you with third-party trading platforms. When you ask us to do so, we will provide your Personal Data to these trading platforms. Their use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners. This allows us to obtain the resources necessary to enhance and improve our products and services for our customers.
Where required to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory authorities, local authorities, or other official bodies.
We may also share Personal Data about you with potential investors, buyers, lenders to the Company, or other entities within our group of companies in connection with a proposed transaction (including the transfer or sale of Company assets or assets of any group company) or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other group entity.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit our website. We use cookies to understand your preferences and browsing habits, improve your user experience, remember your settings, and customise the products and services we offer you. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies. These are temporary and deleted from your device when you close your browser. Other cookies are persistent and remain on your device for a period of time after you close your browser. We use persistent cookies to recognise you as a returning user and to help you access the website more easily on future visits.
Types of Cookies:
They may be used by us according to their intended purpose:
The type of cookie
Cookies are essential
Scope
These cookies are essential for you to access the features you've requested and navigate our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the site, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm you're logged in to the site. They're deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you when you visit our site and allow us to save your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to gather statistical data about site performance and help improve your experience. They also enable us to analyse how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain active indefinitely.
Cookies are blocked, or removed
To block or remove cookies, you'll need to adjust your browser settings. Below are links to help you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain functions or features of the Website may not work as expected in this situation.
ONLINE TRACKING NOTICE
This service currently does not support do-not-track signals.
8. The retention of personal data about You
The Company will retain your personal data for as long as necessary to fulfil the purpose of processing, as outlined in this Policy, or for longer periods as permitted by law, regulations, and applicable orders.
We'll share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to ensure it's no longer required.
9. Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries—that is, your personal data may be sent to a jurisdiction outside your country of residence or to international organisations. We take all necessary steps to safeguard the personal data you provide and ensure that data users can exercise their rights and access effective legal remedies.
These protections and safeguards apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was completed in accordance with the standard contractual clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view the clauses approved by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it employs to protect your Personal Data when transferred to third-party countries or international organisations. Send an email to info@wealthwaydigital.uk for further details.
10. Security of Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration. We cannot guarantee that your Personal Data will remain secure without any errors. We are not responsible for any indirect, incidental, or consequential losses arising from the use or disclosure of Personal Data—including instances where data is disclosed due to transmission errors, unauthorised third-party access, or other circumstances beyond our control. Where required by law or other obligations beyond our control, we may need to disclose your Personal Data to third parties, such as government authorities. We cannot control how third parties protect your Personal Data in these situations. Data transmitted over the internet cannot be guaranteed as completely secure. The Company cannot ensure the security of Personal Data you send to us online.
11. Hyperlinks to third-party websites
Our website includes links to third-party websites and applications that operate independently of the Company. We don't oversee these external platforms and aren't responsible for how they collect or process your personal data. This privacy policy doesn't apply to activities on those sites or apps.
Before accessing or using any third-party website or application, we recommend reviewing their privacy policies. We also suggest exercising caution when sharing your personal data with external services.
12. Changes to this Policy
When visiting any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest reviewing what Personal Data you're comfortable sharing with them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of your Personal Data, rectify any inaccuracies, and delete all Personal Data that we no longer require. You may also restrict the types of processing we carry out on your personal information.
If you are a resident of the EEA, please refer to this page:
These rights are available to you in relation to the information you provide concerning your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you are able to access your Personal Data.
The Company will provide an electronic copy of your Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its response.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You are entitled to request that any inaccurate or incomplete Personal Data concerning you be corrected, taking into account the purpose for processing.
Right to erasure
The following reasons apply: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, based on a reason specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by us or a third party; (d) Personal Data are unlawfully processed; or (e) Personal Data must be deleted to comply with a legal obligation binding on the Company.
This right does not apply if processing is necessary (a) to fulfil a legal obligation required under European Union law or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you can ask the Company to restrict the processing of your Personal Data.
If you request that Personal Data be restricted, the data may only be retained if you give consent or in order to establish, exercise or defend legal rights, or to protect the rights of another natural person, or in the case of a reason of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on consent or a contract you are party to, you have the legal right to review your Personal Data that you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. Your right to erasure does not change by exercising your right to data portability. The right to data portability does not affect the rights or freedoms of anyone else.
Right to object
You have the right at any time to object to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes objection to profiling based solely on these legitimate interests. If the Company can establish compelling legitimate grounds for processing Personal Data, we will not be able to stop unless you can demonstrate that your rights, freedoms or interests outweigh ours, or the establishment, exercise or defence of legal rights.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for the Company to process Personal Data about you at any time. This will not affect the lawfulness of any processing that relied on your consent before withdrawal.
You are entitled to lodge a complaint with your supervising authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights in relation to Personal Data concerning you, as detailed in this section.
We will provide the information you request pursuant to your rights outlined in this section within one month of receiving your request. The timeframe may be extended by up to two months if necessary, depending on the complexity and volume of requests. We will notify you of any extension and the reasons within one month of receiving your request.
As long as it does not conflict with the provisions of this section, the information you request will be provided free of charge. If your request is manifestly unfounded or excessive, particularly if repeated, we may charge a reasonable amount to cover the administrative costs of providing the information or